Privacy Policy

It is Smart Freight Funding, LLC's ("Smart Freight Funding," "we," "us," or "our") policy to respect your privacy regarding any information we may collect while operating our website and providing our services. This Privacy Policy applies to www.SmartFreightFunding.com (the "Website") and explains what information we collect, how we use it, and the limited circumstances under which we may share it.

This Privacy Policy, together with our Terms and Conditions, sets forth the general rules and policies governing your use of our Website and services.

Information We Collect

Information you provide to us. When you apply for factoring services, submit a load, create an account, or otherwise communicate with us, we may collect personally identifying information such as your name, company name, MC/DOT number, email address, mailing address, mobile phone number, and documents related to your loads and account.

Information collected automatically. Like most website operators, we collect non-personally identifying information that browsers and servers make available, such as browser type, language preference, referring site, and the date and time of each request. We may also collect Internet Protocol (IP) addresses for logged-in users. This information helps us understand how visitors use our Website.

How We Use Your Information

We use the information we collect to:

Process and evaluate factoring applications and fund your loads;
Onboard new clients and request or confirm required documentation;
Communicate with you about your application, account, and loads, including by text message where you have consented;
Provide customer support and respond to your inquiries;
Operate, maintain, and improve our Website and services; and
Comply with legal and regulatory obligations.

SMS/Text Messaging

Smart Freight Funding uses text (SMS) messaging to communicate with applicants and clients regarding their applications, onboarding, account status, and load funding. You provide your mobile number and consent to receive these messages when you complete our application or submit a load.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP. Reply HELP for assistance, or contact us at support@smartfreightfunding.com. For questions about your text or data plan, contact your wireless provider.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

Service providers. We may share information with third-party vendors who perform services on our behalf (such as document storage, identity verification, payment processing, and customer support), and only to the extent necessary to provide those services. As noted above, this does not include sharing mobile opt-in data for marketing purposes.
Legal compliance and protection. We may disclose information when required by law, in response to valid legal process, or to protect the rights, property, or safety of Smart Freight Funding, our clients, or others.
Business transfers. In connection with a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Cookies

We use cookies and similar technologies to recognize returning visitors, store preferences, and understand how our Website is used. You may set your browser to refuse cookies, though certain features of the Website may not function properly as a result. By continuing to use our Website without changing your cookie settings, you consent to our use of cookies.

Data Security

The security of your personal information is important to us. We use commercially reasonable measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to External Sites

Our Website may contain links to sites we do not operate. If you click a third-party link, you will be directed to that site. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites, and we encourage you to review their policies.

Children's Privacy

Our Website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children.

Your Choices

You may opt out of text messages at any time by replying STOP. To update your information or ask about the personal data we hold, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time at our sole discretion. Changes will be posted on this page with an updated revision date. Your continued use of the Website after any change constitutes acceptance of the revised policy.

Thank you for choosing Smart Freight Funding!

CALL: 800-838-2907